Will the end-of-year rush motivate your team to finish strong – or will the pressure sap their productivity, increase call-offs and undermine performance? In many ways, it's up to you.

Leaders and managers are expected to be proactive, articulate, and full of ideas. But, ironically, one of the most underrated skills in their toolkit is the strategic use of silence.

How hard should you push yourself – and your team? Science says there's a "right" answer!